Privacy Policy

Scope

Welcome to Travel Expense Splitter's Privacy Policy. Your privacy and online security are important to us. This Privacy Policy explains how Split (split.gingerbook.com) collects, protects, discloses, and uses your personal information when you use our website, mobile application, and online services that reference this policy.

By using Split, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our service.

About Split

Split is a shared expense manager that helps friends, families, and groups easily manage and split their expenses. You choose who to share your expenses with. The details of those shared transactions are only visible to the people you share them with (friends or groups). Shared users can view and edit those expenses. Your expenses are not made public.

We may also collect technical details like your device type, browser, IP address, and app usage data to enhance our services and maintain security.

Split does not sell or share your personal data with third parties for marketing purposes.

If you have any questions about your data or wish to access your account information, you can contact us at support@gingerbook.com

Data We Collect and How We Use It

1. Information You Provide

• Account Information: Name, email, phone number, and password when you create an account.
• Expense Data: When you add or share expenses, we collect details like description, amount, category, participants, notes, and attached receipts.
• Communication Data: Comments, reminders, and feedback shared within Split.
• Support Requests: Any personal details you provide when contacting us for help.

2. Information Collected Automatically

• Device information (type, OS version, browser)
• IP address and approximate location
• App version and usage patterns (e.g., how often you add expenses)
• Log data for troubleshooting and analytics

3. Optional Paid Features

If Split introduces premium or paid features, we may collect billing details such as your name, payment method, and billing address — securely processed by our payment partners.

4. Third-Party Integrations (if applicable)

If you choose to link third-party services (e.g., Google or a payment partner), we collect only the data necessary to enable that feature. Your authorization will always be required before any data sharing.

How We Use Your Information

We use your information to:

• Provide and improve the Split service
• Record and manage your shared expenses and balances
• Help your contacts find you on Split
• Communicate with you about account activity or updates
• Detect and prevent fraud or unauthorized activity
• Analyze service usage and develop new features
• Send you optional service-related emails (you can opt out anytime)

We also use aggregated, non-identifiable data to improve our app's performance and user experience.

How We Share Information

We may share your data only in the following limited cases:

• With trusted service providers (e.g., hosting, analytics, or payment processing) under strict confidentiality terms
• When required by law or to comply with legal obligations
• To protect the rights, property, or safety of Split, our users, or the public
• In case of a business transfer (e.g., merger, acquisition), provided that the new entity upholds this Privacy Policy

Any non-personal or aggregated data (e.g., usage statistics) may be shared for analysis or improvement purposes.

Data Storage and International Transfers

Your information may be stored and processed on servers located in India or other countries. By using Split, you consent to such transfers, storage, and processing. We apply strong technical and organizational safeguards to protect your data, regardless of location.

Security

We take data protection seriously. We use industry-standard security practices including encryption, secure authentication, and firewalls to safeguard your information.

However, please note that no internet transmission is entirely secure. You are responsible for maintaining the confidentiality of your login credentials.

Cookies and Tracking

Split may use cookies and similar technologies to:

• Maintain your login session
• Improve app performance
• Analyze usage patterns

You can manage cookies in your browser settings. Disabling cookies may affect some functionality.

Your Rights and Choices

You have the right to:

• Access and update your account information
• Export your data
• Delete your account and personal data
• Opt out of marketing emails and notifications

You can manage these settings directly from your Split Account Settings or by contacting support@gingerbook.com

When you delete your account, we permanently remove your personal data, but shared expenses may still appear in other users' accounts (with your name anonymized).

Data Retention

We retain your personal information as long as necessary to provide our services, comply with legal obligations, and prevent fraud. After that period, data is securely deleted or anonymized.

Children's Privacy

Split is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or in-app notification. The latest version will always be available on this page, with the effective date indicated at the top.